Shipping policy
Welcome to IT JUST DOESN’T STOP. We’re excited to deliver your merch safely and efficiently. Please review our Shipping Policy to understand how orders are processed and shipped.
1. Order Processing
All orders are subject to product availability. If an item is out of stock at the time of purchase, we will notify you and issue a refund to your original method of payment.
Unless otherwise stated, orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
*Please note: Processing time is separate from shipping/transit time.
We do not ship on Saturdays or Sundays.
Made-to-order, customized, or pre-order items may require additional processing time. Any extended timelines will be noted on the product page.
2. Delivery Locations
We currently ship to the United States, Canada, Australia, Europe, the United Kingdom, and Asia.
International orders may be subject to additional shipping fees.
3. Delivery Timeframes
Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times are estimates only and may vary due to carrier delays, customs processing, weather, or other factors outside our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on weight, destination, and delivery method.
Additional fees may apply for remote locations or oversized/heavy items.
5. Tracking Information
Tracking is provided for every order. You will receive a tracking link by email once your order has shipped.
6. International Shipping & Customs
International shipments may be opened and inspected by customs authorities. Customers are responsible for any import taxes, duties, or customs fees charged by the destination country. These charges are not included in our shipping rates.
7. Damaged Packages
If your order arrives damaged, please contact us through our Contact Page within 48 hours of delivery and include photos of the packaging and item so we can assist you.
8. Missing or Lost Packages
If your package is marked Delivered but you have not received it, please first check with neighbors or your local post office, as packages sometimes arrive within the next few days.
If the package does not arrive within 5 days, contact us and we will help you investigate with the carrier.
Please note: We are not responsible for deliveries to incorrect or incomplete addresses provided at checkout.
9. Order Cancellation
Orders may be cancelled within 1 business day, as long as they have not yet shipped. Once an order has shipped, it can no longer be cancelled.
10. Contact Information
For shipping or order questions, contact us at:
Non Stop Apparel LLC
11355 Inverness Lane
Maryland Heights, MO 63043
(Contact via our website Contact Page)